How to unsubscribe from Macys emails

Macys unsubscribe has two working routes: the unsubscribe link at the bottom of any Macys email, or the notification settings buried in your macys.com profile. The footer link is the quicker of the two and needs no login. Because Macy's ties email to Star Rewards, plenty of people worry that opting out will cost them points - it will not. Star Rewards terms explicitly let members opt out of email marketing at any time while keeping the membership. The one genuine annoyance is lag: Macy's help pages warn a full stop can take several weeks.

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Method 1: the footer unsubscribe link

1. Open any promotional email from Macy's.
2. Scroll to the bottom and click the unsubscribe link.
3. Confirm on the landing page.

Every Macy's marketing email carries this link and it works without signing in. It is also the method most likely to take effect quickly, since it targets your address directly rather than waiting on an account sync. Gmail and Apple Mail often surface a one-tap Unsubscribe button at the top of the message as well - it triggers the same opt-out.

Method 2: notification settings on macys.com

1. Sign in at macys.com and open Profile.
2. Under My Account, choose Preferences, then Notifications.
3. In the Email section, click Edit.
4. Select No, thanks! I'm good for now and click Save.

In the Macy's app: My Account (bottom right), then Communication Preferences, then toggle off Email Alerts.

Star Rewards and your Macys card

Opting out of marketing email does not cancel Star Rewards or forfeit points - the program terms let members drop email, phone, and text marketing whenever they like. Card statements and payment reminders are account servicing and continue separately, as do order and shipping emails. What you lose is promo-only noise: One Day Sale countdowns, Star Money bonus day alerts, and the near-daily percent-off offers.

If Macys emails keep coming

Blame the queue first: with a stated lag of up to several weeks, campaigns scheduled before your opt-out will still land, and that is normal rather than broken. Beyond that, a checkout re-subscribe or a second address on file are the usual suspects. Rather than manually watching your inbox for a month, let ClearMyInbox do it - roughly four weeks after your unsubscribe it re-scans and marks Macy's Confirmed stopped, or flags the sender if promos are still landing so you know a second attempt is needed. The same follow-through problem exists across retail; how to stop shopping emails covers the category-wide fix.

Mailbox-level fallback

During the multi-week wind-down (or if it never quite winds down), filter the promo sender in Gmail to Skip Inbox, or Sweep it in Outlook. Match the specific marketing sender address rather than all of macys.com so shipping and pickup notices survive. This is also handy for sibling department stores - see unsubscribing from Nordstrom and unsubscribing from Express for their equivalents.

What always keeps arriving

Order confirmations, shipping and delivery notices, curbside pickup alerts, return receipts, password resets, and credit card statements are all transactional. No marketing opt-out touches them, so unsubscribing is safe even mid-order.