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By ClearMyInbox · Updated

How to unsubscribe from Adidas emails

Adidas unsubscribe works two ways, both documented in Adidas help: click Unsubscribe at the bottom of any newsletter, or sign in at adidas.com and switch the options off under Your Preferences in your account. Adidas warns the request can take up to a week to process, so a few more emails during that window is normal, not a failure. And if you joined adiClub for the vouchers, relax - opting out of marketing email leaves your adiClub points and level untouched.

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Method 1: the Unsubscribe link in the newsletter

  1. Open any Adidas marketing email - most arrive from addresses like adidas@us-news.adidas.com or news@link.adidas.com.
  2. Scroll to the footer and click Unsubscribe.
  3. Confirm on the page that loads. No sign-in needed.

This is the route Adidas lists first in its own help pages, and it covers the newsletter that email address is subscribed to. Allow up to a week before expecting silence.

Method 2: Your Preferences in your Adidas account

  1. Sign in at adidas.com.
  2. Open your account area and go to Your Preferences.
  3. Update the newsletter and contact preferences.
  4. Click Save.

Use this route if you have an account - it changes the preference at the source rather than for a single mailing list, and it is the same screen you would use to dial topics down instead of off.

adiClub: what the opt-out does not touch

Adidas ties its email programme to adiClub, its points-based membership. Unsubscribing changes what lands in your inbox and nothing else: points, membership level, birthday vouchers, and early-access perks all survive. The only way adiClub ends is deleting your Adidas account entirely, which Adidas documents as a separate request. The trade-off to know about is informational - some members-only offers are announced mainly by email, so a full opt-out means spotting those in the app instead.

The apps have their own switches

The adidas Running and adidas Training apps (the old Runtastic products) send their own training summaries and marketing under a separate help topic, with their own settings inside each app profile. Kill the adidas.com newsletter and app mail can carry on regardless, so check the app settings too if you use them. It is the same trap that catches people with Nike's app ecosystem.

When the opt-out does not seem to stick

Treat week one as noise: Adidas explicitly says queued sends continue while the request processes. Past that, the culprits are usually a second subscribed address or the app streams above. What most people never do is verify - which is where ClearMyInbox earns its keep. It treats the unsubscribe confirmation as a claim to be tested, re-examining the sender roughly four weeks on and recording whether Adidas mail truly dried up or the sender needs escalating. Fellow gym-bag brands behave the same way, so the Lululemon guide and our wider stop shopping emails playbook are worth a look while you are at it.

Filter or block as the backstop

If marketing outlives both methods, filter it at the mailbox: in Gmail, match the specific news sender (for example adidas@us-news.adidas.com) and Skip Inbox or Delete; in Outlook, Sweep the address or add it to Blocked senders. Scope the rule to the marketing address, not all of adidas.com, so order and delivery emails still get through.

Frequently asked questions

Does unsubscribing from Adidas emails affect my adiClub membership or points?

No. Opting out of newsletters only changes your marketing preferences. Your adiClub level, points balance, and vouchers stay intact - adiClub membership only ends if you delete your Adidas account, which is a completely separate process in Adidas help.

How long does the Adidas unsubscribe take?

Adidas says it can take up to a week to process the request, and you may still receive newsletters or marketing emails during that week. Anything already scheduled will still send.

Where are the email settings in my Adidas account?

Sign in at adidas.com, open your account, and go to Your Preferences. Update the newsletter and contact options there and click Save. The same area controls what topics Adidas mails you about.

Will I still get order and delivery emails from Adidas?

Yes. Order confirmations, dispatch notices, and refund updates are transactional messages tied to your purchases. They continue regardless of newsletter settings and only send when you actually order.

How do I stop emails from the adidas Running app?

The adidas Running and Training apps (formerly Runtastic) manage their own email and push settings. Adidas has a dedicated help topic for unsubscribing from adidas and/or Runtastic marketing - open the app, go to your profile settings, and disable the email options there, separately from the adidas.com newsletter.