How to unsubscribe from Monzo emails

To unsubscribe from Monzo emails, open the app, tap your profile picture → Settings → Notifications, and switch off the marketing toggles - Monzo splits its marketing into News and updates, Cashback offers, Personalised marketing, and Lending promotions, each with its own switch. The unsubscribe link in a Monzo email is quicker but narrower: by Monzo's own description it only opts you out of News and updates. Because Monzo is a regulated UK bank, statements, payment notifications, and security messages are service communications that continue whatever you toggle - as they should.

Try ClearMyInbox free - bulk unsubscribe in one click, free to start.

The in-app route: four toggles, not one

1. Tap your profile picture in the top left of the Home screen.
2. Tap Settings.
3. Tap Notifications.
4. Use the toggles to switch off the marketing types you do not want: News and updates, Cashback offers, Personalised marketing, and Lending promotions.

This granularity is genuinely useful. Plenty of Monzo customers keep Cashback offers on because they use the feature, while dropping the product news and the lending promotions. There is no all-or-nothing choice to make.

Personalised marketing has a second home

The Personalised marketing switch also lives under Settings → Privacy & security. It governs whether Monzo tailors marketing using your data, which is a separate question from whether you receive marketing at all - turning it off while leaving News and updates on gets you generic announcements instead of targeted ones. If your goal is a quieter inbox rather than less profiling, the Notifications toggles are the ones that matter.

The email footer link, and its limit

Monzo states that clicking the unsubscribe link in its emails opts you out of the News and updates permission - general marketing outside the app. That makes it a fine first move on the email in front of you, but cashback, personalised, and lending marketing each need their own toggle in the app. For texts, replying STOP works the same one-channel way. Your right to all of this is statutory: UK GDPR gives you an absolute right to object to direct marketing, and PECR means marketing email runs on consent you can withdraw whenever you like.

What a bank must still send you

Marketing consent has no bearing on service communications. Monthly statements, payment and direct debit notifications, fraud and security alerts, and notices about changes to your terms all keep arriving after a full marketing opt-out. Treat that as the system working: the toggles remove the adverts, not the audit trail of your own money.

The rest of the UK fintech stack

If Monzo marketing found you, Revolut and Wise emails probably did too - the UK fintech scene cross-pollinates customers heavily. ClearMyInbox surfaces all of them from a single scan and processes the opt-outs together, which beats reconstructing four toggles' worth of settings in three different apps.

Then check the opt-out actually held

Multi-permission systems are exactly where opt-outs half-work - three toggles flipped, one forgotten, and the emails keep coming. ClearMyInbox re-checks your inbox about a month after the unsubscribe and tells you plainly whether Monzo stopped, labelling the sender Confirmed stopped or flagging continued marketing so you know to revisit the fourth toggle rather than wonder.

Filter with a light touch

Do not blanket-block monzo.com - the same brand sends your statements and your fraud alerts, and losing those to a filter is a real cost on a current account. If something promotional survives every toggle, filter the specific sender address and archive it instead of deleting. The complete filtering approach is written up in how to stop unwanted emails on Gmail.