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By ClearMyInbox · Updated

How to unsubscribe from SiriusXM emails

The fastest way to unsubscribe from SiriusXM emails is the Communication Preferences panel: sign in at siriusxm.com, open Account Info → Communication Preferences, opt out of email, and hit Save Preferences. No account? SiriusXM runs a standalone unsubscribe page that needs only your email address - useful, because SiriusXM is one of the heaviest marketers in streaming, mailing renewal offers and win-back discounts to current subscribers, ex-subscribers, and people whose only contact was a free trial in a car they bought. If you actually want to cancel the service, that is a separate (and more manual) process covered at the end.

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Method 1: Communication Preferences in the Online Account Center

  1. Sign in at siriusxm.com.
  2. Click the Account Info tab.
  3. Open the Communication Preferences tab.
  4. Opt out of email - and consider phone and direct mail while you are in there, since SiriusXM uses all three channels for renewal campaigns.
  5. Click Save Preferences. Skipping this step is the classic reason "it did not work".

Method 2: the standalone unsubscribe page (no login needed)

SiriusXM's help pages link to a hosted preference page at pc2.mypreferences.com/SiriusXM/Customer/StandaloneUnsubscribe. Enter the address receiving the mail and submit. This is the right tool if you never had a SiriusXM login - a common situation, since car-dealership trials feed your email into the marketing system without ever creating a password.

Method 3: the footer unsubscribe link

Every SiriusXM marketing email carries a footer Unsubscribe link that lands on the same hosted preference system. Gmail and Apple Mail also surface the one-click Unsubscribe button at the top of the message. As a US sender, SiriusXM must process the opt-out within 10 business days under CAN-SPAM - though emails already queued can still trickle in first.

Method 4: bulk-unsubscribe alongside your other subscriptions

If SiriusXM shares your inbox with other renewal-heavy senders like Sling TV or its streaming-radio rival Pandora, ClearMyInbox scans the whole inbox and fires the opt-outs in one pass. For mailbox-side backstops like filters and blocking, see how to stop unwanted emails on Gmail.

Verify it actually stopped

With a marketer this persistent, verification is not optional. Win-back campaigns have been known to resume on new lists, especially after a cancellation. ClearMyInbox re-checks the sender about 30 days after your opt-out and labels it Confirmed stopped or flags it as still emailing, so a resurrected SiriusXM stream gets caught rather than tolerated.

What stays on (transactional email)

Billing receipts, renewal and price-change notices, payment failures, and account or password emails continue regardless of any marketing opt-out. If you are a subscriber, those are the emails you actually want - the renewal offers are the ones the preferences panel kills.

Unsubscribing vs cancelling SiriusXM

Cancelling the subscription is a different job, and SiriusXM does not make it self-serve for every plan - many require the online chat or a phone call to close out. Be aware that cancelling increases marketing pressure rather than ending it: ex-subscribers are the prime win-back audience. Do the email opt-out above as its own step, before or after you cancel.

Frequently asked questions

Does unsubscribing from SiriusXM emails cancel my subscription?

No. Email opt-out and cancellation are separate, and SiriusXM cancellation is famously not self-serve for many plans - you typically have to chat or call to cancel. Opting out of email just stops the marketing while your radio or app plan continues.

Where are the SiriusXM email preferences?

Sign in to the Online Account Center at siriusxm.com, open the Account Info tab, then Communication Preferences. You can opt in or out of email, phone, and direct mail there. Click Save Preferences when done.

How do I stop SiriusXM emails without an account?

Use the standalone unsubscribe page at pc2.mypreferences.com/SiriusXM/Customer/StandaloneUnsubscribe - SiriusXM links to it from its own help pages and it works with just your email address. This matters because SiriusXM markets heavily to people who only ever had a car trial.

Why does SiriusXM keep emailing me after I cancelled?

Cancelling triggers the win-back machine rather than stopping it. Former subscribers get aggressive discounted renewal offers, sometimes for years. Cancellation does not change your marketing preferences, so you need the Communication Preferences opt-out or the standalone unsubscribe page as a separate step.

Can I also stop SiriusXM direct mail and phone calls?

Yes. The same Communication Preferences panel covers email, phone, and direct mail. Physical mail removal is slow - allow up to 12 weeks for letters already in the pipeline. For calls, SiriusXM also maintains a Do Not Call list described in its Do Not Call Policy.