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By ClearMyInbox · Updated

How to unsubscribe from Wix emails

To unsubscribe from Wix emails, open Account Settings → Email Preferences → Manage Preferences at manage.wix.com/account/account-settings and flip off the toggle next to each email type you are done with - that is the whole job for the marketing side. The catch with Wix is knowing which side you are on: there is mail Wix sends you about your account, and mail a Wix-built website sends its subscribers, and the exit doors are completely different.

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Method 1: Email Preferences in your Wix account

  1. Sign in and head to manage.wix.com/account/account-settings.
  2. Scroll to the Email Preferences section.
  3. Select Manage Preferences.
  4. Flip the toggle beside each email type you want gone - tips, offers, and product news each ride their own switch, so work down the full list rather than stopping at the first one.

This same page serves whether you built your site in a browser or run things from the Wix app - preferences are account-level, not per device.

The mail those toggles will never touch

Receipts, Premium plan renewal reminders, and domain expiry warnings live outside Email Preferences, and Wix is right to keep them there. A renewal notice you never see becomes a site that silently goes offline, and an expired domain can be snapped up by someone else within weeks. When a Wix message mentions money or a domain date, read it; save the ruthlessness for the upgrade offers.

Method 2: getting off a Wix-built site's newsletter

If the sender is a business whose website happens to run on Wix, your quarrel is with that business, not the platform. Wix email campaigns must include an opt-out, so look for the change-preferences or unsubscribe link at the foot of the message - clicking it flags you as Unsubscribed in that site owner's contact list, and their future campaigns skip you. Wix support cannot remove you from someone else's list, any more than a landlord can open a tenant's post.

ClearMyInbox scan results table listing detected newsletter and marketing senders with per-sender unsubscribe actions
The scan picks out Wix alongside every other platform still emailing you.

Method 3: sweep the whole builder-and-hosting stack

Choosing a website platform usually means trialling three and marrying one, and the two rejected suitors keep writing. A single ClearMyInbox scan lists every sender in your mailbox and lets you opt out in bulk - typically catching Squarespace emails from the comparison-shopping phase and GoDaddy emails from wherever your domain started out. If your inbox has reached the point where deleting is a daily chore, the pattern (and the cure) is laid out in email overwhelm.

Trust, then verify the opt-out

An unsubscribe only counts if the mail stops, and with per-type toggles it is easy to believe you are done when one switch is still live. ClearMyInbox settles the question by returning to your inbox about a month after each opt-out: if Wix has genuinely gone quiet the sender is labeled Confirmed stopped, and if something slipped through you get told exactly which stream to chase.

ClearMyInbox follow-up view confirming which senders stopped emailing a month after the unsubscribe request
Four weeks on, the verdict: stopped, or still sending.

Mailbox rules as a backstop

For anything that outlasts the toggles, move the fight to your mail client - carefully, because Wix billing and marketing can share a sending domain. In Gmail, build a filter keyed to the promotional sender address (not the whole domain) and send matches past the inbox; in Outlook, a Sweep rule on that one address does the same without risking a renewal warning. Never blanket-block a platform that also invoices you.

Frequently asked questions

Where do I manage which emails Wix sends me?

In Account Settings at manage.wix.com/account/account-settings. Scroll to Email Preferences, choose Manage Preferences, and flip the toggle beside each email type you no longer want.

Will turning the toggles off stop my invoices or renewal reminders?

No. Email Preferences governs the optional mail. Purchase receipts, Premium plan renewal reminders, and domain expiry warnings sit outside those toggles because losing one can cost you a live site or a domain.

How do I quiet emails from Wix Bookings, Inbox, or form submissions?

Those are per-app notifications, not marketing, and each app has its own notification settings inside the site dashboard. The Wix Help Center documents them app by app - start with the settings panel of whichever app is generating the mail.

A website built on Wix keeps emailing me. Is that Wix?

No. Newsletters from a Wix-built site belong to that site owner, and Wix requires their campaigns to carry an opt-out. Use the change-preferences or unsubscribe link at the bottom of the message and you are removed from that owner's mailing list, not from anything of Wix's own.

Does the link at the bottom of a Wix email do the same thing as the toggles?

It removes you from the stream that sent that particular message, which is quicker but narrower. The Manage Preferences page shows every email type side by side, so it is the better tool when you want a clean sweep.

Why do Wix emails continue after I updated my preferences?

Three usual explanations: the message is transactional (billing, renewals, domain notices), it belongs to a type whose toggle is still on, or it came from a second Wix account registered under another address. Identify the stream first, then hunt the toggle.