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By ClearMyInbox · Updated

How to unsubscribe from Zomato emails

For a Zomato unsubscribe, the email side is handled by the unsubscribe link in the footer of any Zomato promo message, and the push side lives in the app under Profile → Settings → Notification Settings. Treat them as two separate jobs: the in-app screen mainly tames push notifications, while email needs its own opt-out. India's food delivery giants are famously chatty across every channel, so this guide covers email, push, and SMS in turn. Order tracking, refunds, and OTPs are transactional and keep working throughout.

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Method 1: the in-email unsubscribe link

  1. Open any promotional email from Zomato - offers, restaurant picks, or Gold upsells.
  2. Scroll to the footer and click the unsubscribe link.
  3. Confirm your choice on the preference page that loads.

This is the only control that actually governs marketing email. Turning off app notifications does not stop the newsletters. Zomato runs several distinct email streams - weekly restaurant digests, district and dining-out events, and Gold membership offers - and each carries its own footer link, so unsubscribe from whichever stream actually lands in your inbox. If a different stream appears next week, hit its footer link too rather than assuming the first opt-out failed.

Method 2: app notification settings (push)

  1. Open the Zomato app and tap your profile icon in the top-right corner.
  2. Tap Settings, then Notification Settings.
  3. Switch off promotional categories, or use the master toggle to silence everything at once.
  4. Tap Save Changes at the bottom - skip this and the screen quietly discards your toggles.

On Android you can also long-press any Zomato notification and disable just that channel, which kills a single promo type without opening the app.

Method 3: SMS offers

Zomato's promotional texts follow India's commercial messaging rules: reply with the opt-out keyword in the SMS, or register for DND through your carrier to suppress promotional SMS from all senders, not just Zomato.

When Zomato offers refuse to die

Zomato runs multiple email streams - district events, Gold, weekly digests - and one opt-out does not always cover a stream created later. Here is where ClearMyInbox earns its keep: about a month after the unsubscribe, it looks back at what Zomato has sent since and flags the sender as stopped or still active, so a stream you missed shows up as evidence instead of another surprise in your inbox. Swiggy has an almost identical multi-stream setup, and even Europe-based Wolt plays the same game with reactivation offers.

Fallback: filter at the mailbox

If promos survive every setting, build a Gmail filter on the Zomato promotional sender and send it to Skip Inbox or Delete. Keep order-update addresses out of the filter so live-order mail still reaches you. Outlook users get the same result with Sweep or Blocked senders.

What keeps arriving (and should)

Order confirmations, delivery tracking, payment receipts, refund updates, and login OTPs are transactional and exempt from every opt-out above. If your goal is a quieter inbox across the whole category rather than one brand, start with how to stop food delivery emails.

Frequently asked questions

Will order updates and OTPs still arrive after I unsubscribe?

Yes. Order confirmations, delivery tracking, refund updates, and one-time passcodes are transactional. They are triggered by your activity and continue no matter which marketing lists you leave.

How do I stop Zomato push notifications but keep order alerts?

In the app, tap your profile icon, open Settings, then Notification Settings, and switch off the promotional categories while leaving order-related ones on. Remember to tap Save Changes, or the toggles silently revert.

How do I stop Zomato SMS offers?

App notification settings do not govern SMS. Reply with the opt-out keyword shown in the text itself, and in India you can also enable DND with your carrier to cut commercial SMS across the board.

Do Zomato Gold emails stop too?

Gold renewal reminders and payment receipts are transactional and continue while you hold a membership. Gold upsell and win-back offers are marketing and stop once you unsubscribe from promotional email.

Why do Zomato promos keep arriving after I turned everything off?

The in-app notification screen mostly governs push, not email. Email needs its own opt-out via the unsubscribe link in the footer of a promo message. Do both, then watch the sender for a few weeks to confirm it went quiet.