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By ClearMyInbox · Updated

How to unsubscribe from Just Eat emails

The fastest Just Eat unsubscribe is the link in the footer of any Just Eat offer email - it works without signing in and takes seconds. Just Eat's privacy policy confirms three official routes: the unsubscribe link in each message, your account settings, and contacting the company directly. Because Just Eat operates in the UK and EU, you also have a GDPR right to withdraw marketing consent at any time. Order confirmations and delivery updates are transactional and are not affected by any of this.

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Method 1: the footer unsubscribe link

  1. Open any recent marketing email from Just Eat (offers, "order again" nudges, restaurant picks).
  2. Scroll to the very bottom and click Unsubscribe.
  3. Confirm on the page that loads. No login is needed because the link is tokenised to your address.

This is also the only route that works if you checked out as a guest and never created an account. Searching from:just-eat.co.uk in your mail client is a quick way to gather every Just Eat message and pick out a marketing one with a live footer link.

Method 2: account marketing preferences

  1. Sign in at just-eat.co.uk or open the Just Eat app.
  2. Open your account menu and look for your contact or marketing preferences.
  3. Switch off email offers, and while you are there, review the SMS and push options too.

One quirk of the Just Eat Takeaway group: each country brand keeps its own consent record. If you have also ordered through Lieferando, Thuisbezorgd, or Just Eat's Irish site, opt out on each one separately.

Method 3: texts and push notifications

Marketing SMS stops when you reply STOP to any Just Eat text. Push notifications are controlled in the app's notification settings or at OS level (Settings → Notifications → Just Eat on iOS and Android). Neither channel is touched by the email opt-out, which surprises a lot of people.

If Just Eat emails keep coming back

Opt-outs sometimes fail to stick because a second consent record exists: a sibling country site, an old guest-checkout address, or a re-consent you granted during a later order. GDPR requires Just Eat to honour a withdrawal, but only for the record you actually withdrew. ClearMyInbox takes the guesswork out of this: around thirty days after you opt out, it quietly re-inspects your inbox and tells you whether Just Eat has genuinely stopped or slipped back in through another list.

Fallback: filter or block at the mailbox

If offers persist after every opt-out, create a Gmail filter for the Just Eat promo sender and choose Skip Inbox or Delete, keeping it narrow enough that order receipts still land. Outlook users can Sweep the sender or add it to Blocked senders under Junk email settings.

What will keep arriving

Transactional email is exempt from marketing opt-outs everywhere, including under UK and EU rules. Expect order confirmations, delivery-status updates, refund notices, and password resets to continue - each is triggered by something you did, not by a mailing list. The same logic applies at Deliveroo and Uber Eats, and if you want to silence the whole category in one pass, see how to stop food delivery emails.

Frequently asked questions

Does unsubscribing stop Just Eat order confirmations?

No. Order confirmations, delivery tracking, and refund emails are transactional, so they keep arriving after you opt out of marketing. They only appear when you actually place an order.

How do I stop Just Eat text messages?

Reply STOP to any marketing SMS from Just Eat. The company documents this in its privacy policy, and the opt-out applies to future marketing texts, not to delivery-status messages tied to a live order.

Can I unsubscribe from Just Eat without an account?

Yes. The unsubscribe link in the footer of every Just Eat marketing email works without signing in, because it carries a token tied to your address. That makes it the right tool if you ordered as a guest.

Do I need to opt out of Lieferando or Thuisbezorgd separately?

Yes. Just Eat Takeaway runs country brands such as Lieferando in Germany and Thuisbezorgd in the Netherlands on separate consent records. Opting out on just-eat.co.uk does not touch a sibling brand you also ordered from.

Why am I still getting Just Eat emails after unsubscribing?

Either the opt-out has not propagated yet, or a second stream is live: a different country site, SMS, or push. Use the footer link on the exact email that arrived, then watch whether the sender goes quiet over the following weeks.