How to unsubscribe from AliExpress emails
Clearing every toggle on the AliExpress Email Subscription page and still getting mail is the usual experience, and it is not a bug. That page governs the marketing lists - promotions, recommendations, seller news, surveys - while store messages from individual sellers are controlled on a different screen it never touches. AliExpress is an aggressive marketer either way: daily flash-sale promos, per-seller recommendations, mega-sale countdowns, and reactivation mail for any account that goes a week without ordering. This guide covers both settings screens, the in-email link for anyone not logged in, and a bulk option for inboxes packed with ecommerce promos.
Try ClearMyInbox free - bulk unsubscribe in one click, free to start.
Method 1: AliExpress account Email Subscription page
- Sign in at aliexpress.com. This page covers the marketing lists only - store messages from individual sellers are governed elsewhere, which is why people think it did not work.
- Click your avatar in the top right and choose Account Settings. Or open aliexpress.com/p/setting/index.html directly.
- In the sidebar, click Email Subscription.
- You will see toggles for each list: Promotions, Personalised recommendations, Seller news, AliExpress official, Surveys, sometimes VIP offers.
- Switch every toggle off and save.
AliExpress occasionally adds new categories when launching campaigns. If new emails start appearing weeks later, sign back in and check whether a new toggle was added in the on state.
Method 2: in-email Unsubscribe link
Every AliExpress promo email has a footer Unsubscribe link signed to your address. It works without a login but only kills the specific category that sent the email. Gmail and Apple Mail expose AliExpress's List-Unsubscribe mail header as a one-click top-of-message button.
Method 3: AliExpress mobile app notifications
The mobile app has its own push notification settings but the email preferences sync with the web - changes on either side propagate to the other. To verify on mobile: tap Account → Settings → Notifications.
Method 4: bulk-unsubscribe across all cross-border ecommerce
AliExpress, Temu, SHEIN, Wish, DHgate - all run high-volume promotional email campaigns aimed at impulse purchases. ClearMyInbox scans your inbox for every sender using the List-Unsubscribe mail header (AliExpress does) and lets you opt out of dozens in one batch. Mainstream retailers deserve the same treatment - Amazon emails have their own opt-out hub - and our guide to stopping shopping emails covers the rest of the retail cleanup.
Order tracking and dispute emails will continue
Marketing opt-out does not affect transactional email: shipping confirmation, customs delay notifications, dispute messages, refund processing. These are tied to real order events and continue while you have open orders. If you want to fully disengage from AliExpress, close the account itself via the Help Center after all orders settle.
Why AliExpress emails come back
Two AliExpress-specific behaviours undo opt-outs. First, seller-level messages are not platform marketing: a store you bought from can message you about restocks and coupons through AliExpress's own messaging system, and those notifications ride a different setting than the marketing lists. Second, the platform is regional - browsing or ordering through a regional AliExpress site, or joining a mega-sale event like 11.11, can enrol your address on a campaign list that was not on the Email Subscription page when you cleared it. Add the known habit of new toggles appearing in the on state, and periodic re-checks are simply part of staying unsubscribed.
ClearMyInbox does that re-check for you. About 30 days after an unsubscribe it looks for fresh AliExpress marketing in your inbox and records the result: Confirmed stopped if the sender went silent, flagged as still emailing if not - your cue to sweep the toggles again or escalate to a block.
Escalate to a block or filter
When the toggles lose, the mailbox wins. Gmail users can create a filter on from:(aliexpress.com) set to Skip Inbox or Delete, or use the three-dot Block option on a specific promo address. In Outlook, add the sending address to Blocked senders and domains under Junk email settings. If you still have orders in flight, block the promotional addresses individually rather than the whole domain so shipping and dispute emails keep arriving.
Frequently asked questions
Why does AliExpress send so many emails?▾
AliExpress runs a high-volume promo calendar (11.11, 6.18, mid-season, anniversary) and sends per-seller recommendation emails for products related to anything you have viewed or bought. By default the account is signed up for at least four lists: Promotions, Recommendations, Seller news, and AliExpress official updates.
Where is the AliExpress email preferences page?▾
Sign in and open aliexpress.com/p/setting/index.html, then choose Email Subscription. The page lists every email category with a toggle each.
How do I stop AliExpress seller recommendation emails?▾
On the Email Subscription page, untick Personalised recommendations and Seller news. These two categories drive the bulk of inbox noise.
Does unsubscribing affect order tracking emails?▾
No. Order status, shipping confirmation, and dispute updates are transactional and continue regardless of marketing opt-out. They are sent on real order events, not on a marketing schedule.
I cannot find the unsubscribe page - what now?▾
AliExpress occasionally redesigns its account UI. If the link does not work, use the footer Unsubscribe link in any AliExpress email - it works without a login. Or contact AliExpress support via the Help Center and request removal from marketing lists.
Can individual AliExpress sellers email me directly?▾
Sellers contact you through the AliExpress messaging system rather than emailing you directly, but those messages can trigger email notifications that are controlled separately from the marketing lists. If store messages keep reaching your inbox, check the notification settings in your account as well as the Email Subscription page.