How to unsubscribe from Marriott emails

The reliable way to unsubscribe from Marriott emails is Communication Preferences inside your Marriott Bonvoy account: sign in at marriott.com, open your account profile, and update how Marriott and its partners may contact you. Marriott splits its mail into Bonvoy promotions, partner offers, and transactional messages - and only the first two can be switched off. Reservation confirmations, pre-arrival emails, and account security notices continue regardless, which Marriott states explicitly in its privacy statement.

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Method 1: Communication Preferences in your Bonvoy account

1. Sign in at marriott.com with your Bonvoy credentials.
2. Open your account profile and select Communication Preferences.
3. Review the email categories. Marriott distinguishes its own marketing from partner communications, so decide whether you want both gone or only the third-party offers.
4. Save your changes.

One trade-off worth naming: Bonvoy promotions are where the bonus-point offers land, and many require registration to earn. Going fully quiet means occasionally checking the promotions page on marriott.com yourself instead.

Marriott offers vs partner offers: two different switches

A common frustration is turning off "Marriott emails" and still receiving credit card pitches or travel partner promotions. Those ride the partner channel, which has its own setting. When you are in Communication Preferences, deal with both categories deliberately rather than assuming one master toggle covers everything.

Method 2: the footer unsubscribe link

Every Marriott marketing email carries an unsubscribe link in the footer, and it works without signing in - useful if you never had a Bonvoy account or booked as a guest. Gmail and Apple Mail also expose a one-click Unsubscribe button at the top of the message via the standard List-Unsubscribe header. For the belt-and-braces option, Marriott even accepts written opt-out requests by post, though few people will need it.

Method 3: bulk-unsubscribe across your hotel programmes

Frequent travellers rarely have just one loyalty programme emailing them. ClearMyInbox scans your inbox, groups every hotel and travel sender into one table, and lets you opt out of all of them in one pass - handy given that Hilton keeps its switches in a different place than Marriott, and Booking.com in yet another.

What keeps arriving: the transactional layer

Marriott is unusually explicit here: opting out of marketing does not stop messages about your reservations or stays - confirmations, pre-arrival emails, folio receipts - or account security updates. If a stay is booked, that mail comes. This is normal and, for anything involving a hotel room you actually paid for, what you want.

When the Marriott opt-out does not stick

Three usual causes. First, the partner channel stayed on while Marriott offers went off, or vice versa. Second, timing - preference changes can take a while to propagate through campaigns already queued, so mail sent in the following days is not proof the opt-out failed. Third, lookalike senders: Marriott Vacations Worldwide (timeshares) is a separate company with separate lists, and hotel-level mail can ride its own systems. ClearMyInbox settles the question for you - about a month after your unsubscribe it re-checks whether the sender genuinely stopped and labels it Confirmed stopped, or flags it as still emailing so you know which switch to revisit.

Filter or block what survives

For persistent streams, act at the mailbox. In Gmail, create a filter on the specific Marriott marketing address and choose Skip Inbox or Delete - avoid filtering the whole domain so reservation confirmations still reach you. In Outlook, use Sweep or add the sender to Blocked senders and domains. The wider toolkit is in our guide to stopping unwanted emails on Gmail.