How to unsubscribe from TIDAL emails
The fastest way to unsubscribe from TIDAL emails is the unsubscribe link at the bottom of any TIDAL email - unusually, TIDAL has no per-category email preference panel in account settings, so the footer link is the official route and it removes you from the marketing database in one click. The catch is patience: TIDAL says the request can take up to 30 days to take full effect. Push notifications are a separate toggle inside the app. And if you actually meant "cancel my TIDAL plan", that is a different setting entirely - both are covered below.
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Method 1: the footer unsubscribe link (the official route)
- Open the most recent marketing email from TIDAL - new release roundups, editorial playlists, and offer emails all qualify.
- Scroll to the very bottom and click unsubscribe.
- Confirm on the page that opens. You are removed from the email database rather than from a single list, which makes this closer to a global opt-out than most brands offer.
- Allow up to 30 days. Campaigns already scheduled can still arrive inside that window.
In Gmail and Apple Mail you can also hit the native Unsubscribe button at the top of the message, which fires the same request via the List-Unsubscribe header.
Method 2: turn off push notifications in the app
Email and push are controlled in different places. In the TIDAL app, tap your profile icon in the bottom right, tap the three-dot menu in the top right, choose Settings, and switch Push Notifications off. Prefer the device level? iOS: Settings → Notifications → TIDAL. Android: Settings → Notifications → See all → TIDAL.
Method 3: filter TIDAL mail during the 30-day lag
A month is a long time to keep seeing promos you already opted out of. Bridge the gap with a mailbox filter that archives mail from TIDAL's sending address - our pillar guide on how to stop unwanted emails on Gmail walks through it. Keep the filter narrow so payment-failure notices still reach you, then delete it once the opt-out lands.
Method 4: bulk-unsubscribe across your music apps
Streaming services rarely email alone. If Deezer recommendations or SoundCloud artist updates are landing next to the TIDAL promos, ClearMyInbox scans your inbox, lists every marketing sender, and fires the opt-outs for all of them at once.
Verify it actually stopped
Because of the 30-day processing window, TIDAL is exactly the kind of sender where you want a follow-up check rather than blind trust. ClearMyInbox re-checks the sender about 30 days after your opt-out - conveniently matching TIDAL's own deadline - and labels it Confirmed stopped or flags it as still emailing so you know whether to escalate.
What stays on (transactional email)
TIDAL is explicit that opting out of announcements does not stop account-essential mail: password reset links, subscription status changes, failed payment alerts, and cancellation or closure confirmations all continue. These have no toggle anywhere, and that is normal.
Unsubscribing vs cancelling TIDAL
If you were actually looking to stop paying: sign in at tidal.com and open Subscription → Cancel my subscription, or in the app go to Settings → Manage Subscription. Subscribed through Apple? Cancel under iPhone Settings → your name → Subscriptions. Cancelling stops billing, but expect win-back emails afterwards unless you also do the footer unsubscribe above.
Frequently asked questions
Does unsubscribing from TIDAL emails cancel my subscription?▾
No. The footer unsubscribe only removes you from marketing email. Cancelling the plan is separate: on the web, sign in at tidal.com and use Subscription, or in the app go to Settings and Manage Subscription. You keep HiFi streaming until you cancel there.
Is there an email preferences page inside TIDAL settings?▾
Not really. TIDAL settings expose a Push Notifications toggle in the app, but there is no self-serve web panel with per-category email toggles. TIDAL directs email opt-outs through the unsubscribe link at the bottom of each email.
Why am I still getting TIDAL emails after unsubscribing?▾
TIDAL says the unsubscribe request can take up to 30 days to take full effect, so campaigns already queued will still land. If mail continues past 30 days, click the footer link again on the newest email and check that the message is genuinely marketing rather than a billing or account notice.
How do I stop TIDAL push notifications?▾
In the TIDAL app, tap your profile icon, then the three-dot menu in the top right, choose Settings, and switch off Push Notifications. You can also disable them at the device level under iOS or Android notification settings.
Which TIDAL emails cannot be turned off?▾
Password reset links, subscription status changes, failed payment alerts, and account cancellation or closure notices keep arriving even after you opt out of announcements. TIDAL classes these as account-essential, which is standard practice.